Terms and Conditions for Trade Across
Effective Date: 02/12/2024
These Terms and Conditions ("Terms") govern the relationship between Trade Across ("we," "us," or "our") and our Clients ("Client," "you," or "your") regarding services provided, including client and supplier sourcing, market analysis, and delivery and logistics optimization. By engaging our services, you agree to these Terms.
1. Services Provided
1.1. Client Sourcing
We assist businesses in identifying and connecting with potential clients or customers tailored to their industry, target market, and specific requirements. This service includes researching and recommending suitable leads, facilitating initial introductions, and providing relevant details to help establish productive business relationships.
1.2. Supplier Sourcing
We help businesses find reliable and high-quality suppliers for their needs. This includes identifying suppliers that meet the Client’s specifications, conducting preliminary vetting, and sharing detailed profiles to assist in decision-making. We focus on ensuring that the suggested suppliers align with the Client’s goals, budget, and quality standards.
1.3. Market Analysis:
Our market analysis services provide actionable insights to support informed business decisions. These services include:
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Competitive Analysis: Profiling key competitors, assessing their strengths, weaknesses, market positioning, and strategies, and identifying opportunities to gain a competitive advantage.
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Customer Insights (Secondary Data Analysis): Leveraging existing data sources to understand customer behavior, preferences, and trends, helping Clients align their offerings with market demand.
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Pricing Analysis: Evaluating pricing trends in the market, benchmarking against competitors, and offering recommendations to optimize pricing strategies for maximum profitability and competitiveness.
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Industry Analysis: Providing a broad overview of the industry landscape, including market size, growth forecasts, regulatory trends, and technological advancements relevant to the Client’s business.
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Consumer Sentiment Analysis: Analyzing customer reviews, feedback, and general sentiment from various sources to gauge market perception and identify areas for improvement or innovation.
1.4. Delivery and Logistics Optimization
We assess existing delivery and logistics processes to identify inefficiencies and recommend optimized solutions. This may include route planning, supply chain management strategies, and cost reduction measures to ensure smoother operations and reduced delivery times.
1.5. Specific deliverables for each service will be outlined in a detailed written agreement or proposal provided to the Client before commencing work.
2. Fees and Payment
2.1. Commission-Based Services
Certain services, such as supplier and client sourcing, are commission-based. The specific commission rate will be agreed upon in the Service Agreement.
2.2. Project-Based Services
Other services, such as market analysis or logistics optimization, are billed at a fixed project-based rate.
2.3. All payments are non-refundable unless explicitly agreed otherwise in writing.
2.4. Payment for all services is due within 21 days of the invoice date unless otherwise specified.
2.5. Late payments will be subject to a monthly surcharge of 5% on the outstanding balance. This surcharge will continue to accrue until the payment is received in full.
2.6. If you have any questions regarding your invoice or payment terms, please contact us promptly to avoid additional charges.
3. Client Decision-Making and Responsibility
3.1. While Trade Across strives to provide accurate, reliable, and actionable information through its services, the final decision to engage with suppliers, customers, or other entities rests solely with the Client.
3.2. Trade Across does not accept responsibility for any losses, damages, additional expenses, or other consequences arising from the Client's decisions, actions, or omissions following the use of our services or information provided.
3.3. The Client acknowledges and agrees that due diligence is their responsibility before finalizing any deal, agreement, or business action with third parties. Trade Across does not provide guarantees or assume liability for the performance or reliability of third parties introduced through our services.
3.4. All business decisions, strategies, and actions based on the information, insights, or recommendations provided by Trade Across are entirely at the discretion of the Client. It is the Client's responsibility to evaluate the information within the context of their business needs, objectives, and circumstances.
3.5. The Client accepts that Trade Across’s role is advisory, and we provide information to assist the Client’s decision-making process. How the Client uses this information is entirely their own decision, and Trade Across bears no responsibility for the outcomes of these decisions.
4. Issue Resolution
4.1. If any issues or disputes arise regarding the services provided by Trade Across, the Client must notify us in writing within 7 days of identifying the issue.
4.2. Both parties agree to make a good-faith effort to resolve disputes amicably through direct negotiation before escalating to legal proceedings.
4.3. Legal action may only be pursued after a minimum of 30 days of attempted resolution.
5. Confidentiality
5.1. Third-Party Involvement
Trade Across may share certain information with third-party companies or businesses as necessary to provide our services. Such information sharing will be limited to what is essential for fulfilling the agreed services.
5.2. Exclusion of Sensitive Information
While Trade Across may facilitate the exchange of information between the Client and third parties (e.g., suppliers, customers, or logistics providers), we are not responsible for protecting sensitive or proprietary information belonging to those third parties unless specifically agreed otherwise. The Client is encouraged to establish their own confidentiality agreements directly with these entities.
5.3. Limitations
This confidentiality clause does not apply to information that:
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Is publicly available at the time of disclosure or later becomes publicly available through no fault of the receiving party.
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Is already in the possession of the receiving party without any obligation of confidentiality prior to its disclosure.
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Is independently developed by the receiving party without reference to the disclosed information.
5.4. Non-Disclosure of Trade Across Proprietary Information
The Client agrees not to disclose, share, or use any proprietary information, methods, pricing models, or operational details of Trade Across with competitors or other third parties without prior written consent.
5.5. Reasonable Measures
Trade Across implements commercially reasonable measures to safeguard confidential information against unauthorized access, misuse, or disclosure. However, Trade Across cannot guarantee absolute security and is not liable for breaches resulting from circumstances beyond our control, such as cyberattacks or force majeure events.
6. Performance and Limitations
6.1. Trade Across does not make any guarantees or warranties regarding the specific outcomes of our services, including but not limited to the success of partnerships, market performance, operational improvements, or the accuracy of third-party information.
6.2. All services are provided on a best-effort basis. While we strive to deliver high-quality and reliable services, Trade Across is not liable for any actions, omissions, inaccuracies, or failures by third parties involved in the process, including suppliers, logistics providers, or other entities introduced through our services.
6.3. The Client acknowledges that the outcomes of our services depend on various factors beyond Trade Across’s control, including market conditions, third-party performance, and the Client’s own decisions and actions. Trade Across disclaims liability for any losses, damages, or missed opportunities arising from these external factors.
6.4. Any recommendations, insights, or information provided by Trade Across are for advisory purposes only. The Client is solely responsible for evaluating and implementing these recommendations and for conducting their own due diligence before making any business decisions.
7. Limitation of Liability
7.1. Trade Across maximum liability for any claim, whether arising in contract, tort (including negligence), strict liability, or otherwise, is limited to the total fees paid by the Client for the service in question within the three months preceding the claim.
7.2. Trade Across is not liable for damages resulting from external events or conditions beyond our reasonable control, including but not limited to natural disasters, cyberattacks, government actions, or other force majeure events.
7.3. Trade Across assumes no liability for the Client’s failure to comply with legal, regulatory, or business obligations arising from their use of our services.
7.4. This limitation of liability is enforced to the maximum extent allowed by applicable law and takes precedence over any conflicting terms in this agreement or any other related documents.
8. Force Majeure
8.1. We are not liable for delays or failure to perform services due to events beyond our reasonable control, including natural disasters, government actions, labor disputes, or technical failures.
9. Intellectual Property
9.1. All reports, analyses, methodologies, templates, and other materials produced by Trade Across are and remain the exclusive intellectual property of Trade Across unless explicitly agreed otherwise in writing.
9.2. Clients are granted a limited, non-transferable license to use the provided materials solely for their internal business purposes. These materials may not be reproduced, shared, sold, licensed, or distributed to any third party without prior written consent from Trade Across.
9.3. The Client agrees not to modify, reverse engineer, or otherwise alter any materials provided by Trade Across unless explicitly permitted in writing.
9.4. Any unauthorized use, reproduction, or distribution of materials may result in legal action and termination of the agreement.
9.5. Intellectual property rights do not transfer to the Client unless expressly stated in a separate agreement signed by both parties.
10. Termination
10.1. Either party may choose to discontinue the relationship at any time by providing written notice via email or another agreed-upon communication channel.
10.2. Trade Across reserves the right to terminate the relationship immediately if the Client violates these Terms and Conditions, engages in unethical or illegal conduct, or fails to cooperate in a manner necessary for the completion of the service.
10.3. In the event of termination:
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The Client must compensate Trade Across for all services fully completed up to the termination date, as applicable.
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If the termination occurs after Trade Across has successfully delivered the agreed-upon results or service, full payment becomes immediately due.
10.4. Trade Across will not be held liable for any losses or delays resulting from termination initiated by either party.
10.5. These termination terms do not affect Trade Across’s rights to enforce confidentiality, intellectual property protections, or other obligations that survive termination.
11. Amendments
11.1. Trade Across reserves the right to modify, update, or amend these Terms and Conditions at any time, at our sole discretion.
11.2. Clients will be notified of any significant changes to these Terms through our website, email, or other appropriate communication channels.
11.3. Continued use of Trade Across’s services after such notification constitutes the Client’s acknowledgment and acceptance of the revised Terms and Conditions.
11.4. Minor updates or clarifications that do not materially affect the Client’s rights or obligations may be implemented without prior notice.
11.5. Clients are encouraged to periodically review these Terms to stay informed of any changes. Trade Across is not responsible for any misunderstanding arising from a failure to review the updated Terms.
12. Indemnity
12.1. The Client agrees to indemnify, defend, and hold harmless Trade Across, its affiliates, employees, agents, and representatives from and against any claims, demands, losses, damages, liabilities, costs, or expenses (including reasonable legal fees) arising out of or related to:
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The Client’s actions, omissions, or decisions made based on the use of our services or information.
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Any breach by the Client of these Terms and Conditions.
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The Client’s violation of any applicable laws, regulations, or the rights of a third party during their engagement with Trade Across.
12.2. This indemnity includes, but is not limited to, claims arising from the Client’s misuse of information provided by Trade Across, failure to conduct due diligence, or any agreements or dealings made with third parties introduced by us.
12.3. Trade Across reserves the right, at its sole discretion and at the Client’s expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by the Client. In such cases, the Client agrees to cooperate with Trade Across’s defense of the claim.
12.4. This indemnity obligation survives the termination of the Client’s engagement with Trade Across and remains enforceable even after the completion of services.
13. Governing Law and Jurisdiction
13.1. These Terms and Conditions, and any disputes or claims arising out of or in connection with them, their subject matter, or their formation (including non-contractual disputes or claims), are governed by and construed in accordance with the laws of England and Wales.
13.2. The parties agree that the courts of England and Wales shall have exclusive jurisdiction to resolve any disputes or claims arising out of or in connection with these Terms, their subject matter, or their formation (including non-contractual disputes or claims).
13.3. In the event of a dispute, both parties agree to attempt to resolve the matter amicably through negotiation or mediation before initiating formal legal proceedings.
13.4. These provisions do not limit your statutory rights under UK law, where applicable.
14. Entire Agreement
14.1. These Terms, together with our Privacy Policy and any agreed-upon proposals or service outlines, represent the entire understanding between the parties regarding the services provided by Trade Across.
14.2. This agreement supersedes and replaces all prior discussions, communications, agreements, or understandings, whether written or oral, relating to the subject matter herein.
14.3. In the event of any inconsistency between these Terms and a specific proposal or service outline, the provisions of the proposal or service outline will prevail, provided they are agreed upon in writing.
14.4. No other terms, representations, or warranties shall apply unless explicitly agreed in writing by both parties.
15. Legal Disclaimer
15.1. "Trade Across" is operated by Yavor Atanasov as an individual service provider and is not a registered company. By engaging with this agency, the client acknowledges and agrees that they are entering into a contract with an individual, not a limited company or corporation. Trade Across does not accept any legal obligations or liabilities arising from this agreement. The client further understands and agrees that the use of these services is entirely their decision and at their sole discretion. Yavor Atanasov, trading as Trade Across, cannot be held responsible for any outcomes resulting from the use of this service.
16. Contact Information
For inquiries, disputes, or further clarification, please contact us at:
Trade Across
Email: Yavor@trade-across.com
Phone: +44 7482 459507
By engaging our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
Last Updated: 18/01/2025